GDPR Compliance

Overview

While Lagoon-dive operates primarily in Canada, we recognize that some website visitors may be located in the European Economic Area. We are committed to handling personal data in compliance with the General Data Protection Regulation (GDPR) for all users, regardless of location.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you voluntarily submit information through forms on our website
• Legitimate interests: For improving our services and maintaining website security
• Contractual necessity: When processing is required to fulfill service requests
• Legal obligation: When required by applicable law

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including when data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restrict Processing

You may request limitation of how we process your data in specific situations, such as when you contest the accuracy of the data.

Right to Data Portability

You may request that we transfer your data to another controller in a structured, commonly used format where technically feasible.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects.

Exercising Your Rights

To exercise any of these rights, send a request to [email protected] with the subject line "GDPR Request." Include sufficient information for us to verify your identity and specify which right you wish to exercise.

We will respond to valid requests within one month. In complex cases, we may extend this period by two additional months and will notify you of any extension.

Data Transfers

Personal data collected through our website is stored on servers located in Canada. If you are located in the EEA, this constitutes a transfer of data outside the European Economic Area.

Canada has been recognized by the European Commission as providing adequate data protection under its Personal Information Protection and Electronic Documents Act (PIPEDA), providing an appropriate safeguard for such transfers.

Data Protection Officer

While we are not required to appoint a Data Protection Officer, all data protection inquiries can be directed to [email protected].

Supervisory Authority

If you are located in the EEA and believe our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or place of alleged infringement.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, as required by GDPR.

Contact Information

For GDPR-related inquiries or to exercise your rights, contact:

Lagoon-dive
428 Harbourfront Avenue
Toronto, Ontario M5J 2P8
Canada
[email protected]